Privacy Policy
Effective Date: March 8, 2025
1. Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website dg-jumeirah-golf-estates.com (the "Website").
2. Information We Collect
We collect personal information that you voluntarily provide to us when you use our Website, such as when you:
- Fill out forms: This includes information you provide in forms, such as your name, email address, phone number, budget, and preferred unit type when expressing interest in real estate properties.
- Contact us: If you contact us directly, we may collect your name, email address, phone number, and the content of your message.
The specific types of personal information we collect may include:
- Personal Identifiers: Name, email address, phone number.
- Preferences: Budget, preferred unit type, domain of interest (e.g., Marriott Residences Oman).
- Website Usage Data: We may automatically collect certain information about how you access and use our Website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is generally collected through cookies and similar tracking technologies (see section 5 below).
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process your inquiries and requests related to real estate properties, and to connect you with our sales team or agents.
- Communication: To communicate with you, respond to your inquiries, and provide you with information or updates about real estate properties that may interest you.
- Website Improvement: To analyze website usage and trends, and to improve and personalize your experience on our Website.
- Marketing (if applicable): With your consent, we may use your contact information to send you marketing communications about new properties, offers, or related services. You will have the option to opt-out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your personal information with the following categories of recipients:
- Our Sales Team/Real Estate Agents: To process your inquiries and provide you with real estate services related to your interests. For example, leads for "Marriott Residences Oman" will be shared with the sales team responsible for that domain.
- Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email delivery, and other services. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities on our Website. Cookies are small text files that are stored on your device. They help us to:
- Improve Website Functionality: Enable core site functionality.
- Analyze Website Traffic: Understand how visitors use our Website.
- Personalize Content: Tailor your experience.
You can control cookies through your browser settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical safeguards. For example, data collected through forms on our website may be stored in secure databases. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information under certain circumstances.
- Object to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
- Restrict Processing: Request that we restrict the processing of your personal information under certain circumstances.
- Data Portability: Request to receive your personal information in a portable format.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
9. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
DG Jumeirah Golf Estates
"Data Protection Officer"]
[email protected]